RETURN , REFUND AND CANCELLATION POLICY: 

 

All our products on our website are non returnable but eligible for replacement under certain conditions. Also please note that refunds are not available. Eligible for replacement if :

 

1. You have received a damaged products 

2. ⁠the seal of the package is broken 

3. ⁠the product is expired 

4. ⁠the product is undeliverable for long time

5. ⁠received the wrong product 

 

We would request a picture or video of opening parcel as proof of damage is must. Without opening video are not considered for replacement. 

 

You will receive the new replacement in 5-7 working days from the date you have resided query. To start replacement kindly share a picture or video proof to our mentioned WhatsApp number 9361235459

CANCELLATION POLICY: 

You can cancel the product until the package is not shipped. Once we have shipped your parcel, we will be unable to accept the cancellation request for any reason because it will be already be on the way to you.

 

TERMS & CONDITIONS FOR CONSUMER:

1.YOUR ACCOUNT:

Customers and subject to the age restrictions mentioned above, You may view and use many features of the site without registering on the site, including making purchase, access on the site but you will be the responsible for maintaining confidentiality of your account, password, payment account details etc.. you agree and acknowledge that the information you provide in any manner, is not confidential and you will use your account on the website to purchase product only for personal use and not infringe any rights of the third party for business purposes.

2. PRODUCT INFORMATION-

  MY GOODNESS attempts and mention as possible product description and active ingredients list and direction of uses and benefits in each and every products on the site, MY GOODNESS does not warrant that the product color, size and other reliable and error occurs on the site. Due may any software problems if you seen any issues in product viewing, close the website and use later.

3.RECOMMENDATION OF THE PRODUCT-

   If any recommendation made to you on the site while using is purely for informational purposes and for your convenience and does not amount to endorsement of the product by MY GOODNESS.

4.PRODUCT USE-

          The products or samples thereof which you may receive from MY GOODNESS for your personal use only, shall not be sold or resold by you for any commercial reasons. You are the solely responsible for any products purchased and received by you and you do so at your own risk. All products are made up of natural ingredients and it mentioned on the site description clearly, if you have any skin allergies to any product or ingredients, do patch test or should not use the said products.

5.PRICING INFORMATION-

         The prices displayed on the site are regularly verified and MY GOODNESS cannot guarantee the absence of error. If any product listed at an incorrect price or with incorrect information due to any technical error, MY GOODNESS shall have all the rights to refuse or cancel any order placed for that product unless the product has already been delivered. Also MY GOODNESS shall not be liable to pay for any transit damages and leakages or any compensation in such an event owing to cancellation of the order or delay in delivery.

6. MY GOODNESS OFFERS-

         When a promo code/ gift code/ voucher is accepted, the details of the offer applied and discount provided will be displayed in the summary of your order, a promo code will be rejected if the same has expired or where the applicable terms of the promo code are  not met.

 7.PLACING AN ORDER-

     You must follow the onscreen instructions to proceed through the checkout process on the site. You must always correct any errors in data which entered , by adding or removing one or more product from the cart before finally placing the order. Once you have confirmed the details of the order, you will be directed to the payment page. MY GOODNESS provides you with several modes of payment along with other payment details have been provided.

8.ORDER INQUIRES-

  This is easiest and fastest way to get the most current information regarding your orders. However, if you have any further queries, you may address the same to MY GOODNESS customer care on the contact information provided hereinbelow.

 9.SHIPPING AND DELIVERY-

     We will packed and dispatch the parcel as possibly you placed on the same day.  The parcel will delivered within 5 to 7 working days.

10.MODE OF PAYMENTS-

    Payments for the products available on the site may be made in the following way:

Payments can be made by including but not limited to credit cards, debit cards, UPI’s, net banking, e- wallets, e-Gift cards, reward points and other payment instruments that are accepted modes of  payment instrument that are accepted modes of payment on the sites, as displayed on the site including order checkout and payment pages. 

11.CHAT FUNCTIONALITY-

      Chat functionality has been provided to help you with any and all site related queries,   while chatting you must not communicate any objectionable information i.e, unlawful, threatening, abusive, defamatory, obscene information, any sensitive or personal data or information.

1. USER CONTENT-

      The information , photo, chat, images, communication, text, software, data, music, sound, graphics, messages, posted, videos, other materials transmitted, uploaded, emailed, are entirely your responsible and we will not held responsible in any manner whatever in connection to the user content. You will not  directly or indirectly do or attempt any third party   as well as your self to do attempt thereof transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information.

 

2. USER RESTRICTIONS-

     MY GOODNESS grants you a limited, revocable,  non-exclusive, non-transferable,  non-sublicensable license to access and make personal and non- commercial use of the site. All rights not expressly granted to you in these  terms of use, are reserved and retained by MY GOODNESS.

3. INTELLECTUAL PROPERTY RIGHTS-

    The “MYGOODNESS” name and logo and al related product names, design marks and slogans are the trademarks, logos and or service marks  of MY GOODNESS. All other marks provided on the site are the property of their respective properties/owners. Access to this site dose not authorize anyone to use any marks in any manner.  All material, including images, text, illustrations, designs , icons, photographs, programs, music clips, downloads, video clip, downloads, video clips and written and other material that is a part of this site are intended solely for your personal and non-commercial use. You may download or copy the content  and other downloadable or copy the contents  and other downloadable materials displayed on the site for your personal  use only. And all rights of MY GOODNESS trademarks, copyrights, intellectual property owned, controlled or licensed by MY GOODNESS and are protected by Indian copyright laws and international treaties.

4. REPRESENTATIONS AND WARRANTIES-

    MY GOODNESS through the site intends to provide its users with general information about tips, guides and information on beauty. The site encourage its users to interacts with MY GOODNESS and its employee by asking questions which enable the users to obtain information of a general nature pertaining to tip, guides, suggestions, and information on beauty.  the posting on the site or on social networking site includes MY GOODNESS social media pages or any information was exchange with MY GOODNESS. Which are in furtherance of any communication made by the user with MY GOODNESS.

     For any general information posted on the site, users must not infer or assume that such information necessarily applies to them.

5. DISCLAIMER AND LIMITATIONS OF LIABILITY-

    Further information on ingredients used in  products appearing on the site is not intended to be, nor should be interpreted as, advice or a recommendation concerning the use of any product. We make no claim to cure or prevent any disease or medical problem and products and service are not intended to substitute any therapy or medical advice.

MYGOODNESS  products are  based on our unique formulations which makes each and every products naturally with oil based ayurvedic formulations, through enormous efforts are made and precautions taken to render the products absolutely safe for human use including babies, kids. It is possible that certain natural ingredients or herbs may cause allergic reaction to certain individual with pre-existing medical conditions. Please make sure yourself aware of the ingredients and usage instruction accompanying each of our products to make sure that they safe for you to use.

6. LINKS AND THIRD PARTY SITES-

 Reference on the site  to any names, marks, products, or services of third parties or hypertext links to third  party sites or information are provided solely for your convenience.

MYGOODNESS is not responsible for the content of any third party sites and does not make any representation regarding the content or accuracy of material on the site. If you decide to follow the link to any such third party website, you do so entirely at your own risk. We are not responsible for the actions of any third party website or links.

7. FORCE MAJEURE-

      You understand and agree that MYGOODNESS  will not be held responsible for any delay or failure to comply with our obligations, if you face any delay or failure from any cause, events or circumstance which is beyond our reasonable control including but not limited to act of god, civil disturbance, cyclones, floods, earthquakes, storms, pandemics, accidents, act of any government authority leading to a delay in adhering to the time lines of delivery, stickers, or nay circumstance that are beyond the reasonable control of MYGOODNESS.

8. GOVERNING LAW AND JURISDICTION-

The terms construed in accordance with the applicable law of india, Without any prejudice to the foregoing MYGOODNESS shall have the right to seek and obtain relief from nay court of competent jurisdiction  to protect its trade mark or other intellectual property rights or confidential information.

9. CONTACT INFORMATION:

Contact Days:
Monday to Friday – 11am to 5pm (Only Through Whatsapp)

 

MYGOODNESS ORGANICS

NO:1/38A AMMANPATTI,THIRUMAYAM,PUDUKKOTTAI, TAMILNAD